Residential Testimonials for Buchanan Construction

ahern testimonial video
krause testimonial video

We were extremely pleased with the professionalism, expertise and attention to detail we received from Rick Buchanan, his staff and contractors. We have built a home before and there was absolutely no comparison in the experience. They delivered everything they promised, stayed on schedule, stayed within our budget and always replied to phone calls and emails. Rick was involved from the beginning to the end and actually drove me from stone yard to stone yard to help me find the stone I envisioned. We are so happy with our new home, it was everything we asked for and beyond our expectations.

Rick and his team helped us build our DREAM HOME and we couldn't be happier with it! From budget-planning meetings to move-in day, everyone at Buchanan Construction made sure that the entire building process went as smoothly as possible. The communication was EXCELLENT throughout the entire project and the attention to detail was TOP NOTCH - if it wasn't perfect, it wasn't good enough. Any minor hiccups that occurred were handled efficiently and fairly, and Rick went above and beyond to make sure that we were happy. The subs on our job were all talented and respectful, and the job site was always immaculate. We were so grateful to have had such a wonderful team of people to work with. Buchanan Construction is THE BEST OF THE BEST!!

We just wanted you to know what a superb job that you and your crew did renovating our home. We have been very much impressed with your high standards and wanting to do your best in your completed work.

My kitchen is now a showcase and my fireplace went from modern tile to rustic stone, thanks to Rick and the wonderful people on his team. So, who is Rick Buchanan? He is the only contractor you will ever need and we are happy to offer our recommendation.

We hired Mr. Buchanan to build a custom home in NC while we were still living in FL. It was a wonderful experience. His staff (not sub-contractors) were great to work with. They kept a dialogue going of the progress, and sent pictures of the progress almost weekly. The entire process was almost seamless, and on the few occasions there was a difference of opinion, Mr Buchanan most often went with our opinion. The house is beautiful everything we could have asked for, and he worked throughout the process to provide the details we wanted, yet keep us within budget. Would hire Buchanan Construction again.

Buchanan Construction was a pleasure to work with on building our home. His knowledge of building and materials was excellent. He made specific suggestions during the building process, such as adding a window seat and using the flooring material as the seating area. Buchanan also recommended extra insulation above the garage to help the bonus room for heating. Rick provided detailed invoices that spelled out each work order and changes that were made during the construction process. Since we were out of town for some of the construction, he always sent me photos of what they were doing and stayed in constant contact. His suggestion of landscaping ( adding rock walls ) was appreciated.

I would highly recommend Buchanan Construction, and if I build another home, Rick will be the first builder I will call.

Our experience with Rick Buchanan and the staff at Buchanan Construction was extremely positive. The end result is a beautiful, comfortable, well-constructed home. We were first-time home builders and so relied on Rick’s experience and judgment every step of the way. At the same time, Rick met with us often, especially during the

pre-construction and early construction phases to find out what our needs and desires were for our home.

Rick listened to our questions and ideas, offered sound advice and allowed us to get as involved as we wanted throughout the process. Because of this, our home reflects our tastes and is well-suited to the needs of our family’s lifestyle.

We are a small family and never wanted a big home, bucking the current trend toward larger and larger homes. Rick acknowledged and respected our decision and worked with us to build the home we wanted. He reviewed many house plans and offered the type of suggestions only a skilled builder could, which helped us to narrow down and eventually select what we feel is the perfect home for us.

We visited the construction site often through the building process. The site was always well-maintained,

...more
Paul and Mary Nowicki   

Our experience with Rick Buchanan and the staff at Buchanan Construction was extremely positive. The end result is a beautiful, comfortable, well-constructed home. We were first-time home builders and so relied on Rick’s experience and judgment every step of the way. At the same time, Rick met with us often, especially during the

pre-construction and early construction phases to find out what our needs and desires were for our home.

Rick listened to our questions and ideas, offered sound advice and allowed us to get as involved as we wanted throughout the process. Because of this, our home reflects our tastes and is well-suited to the needs of our family’s lifestyle.

We are a small family and never wanted a big home, bucking the current trend toward larger and larger homes. Rick acknowledged and respected our decision and worked with us to build the home we wanted. He reviewed many house plans and offered the type of suggestions only a skilled builder could, which helped us to narrow down and eventually select what we feel is the perfect home for us.

We visited the construction site often through the building process. The site was always well-maintained, and the staff and subs professional yet friendly, so each visit left us feeling enthused and excited about our new home. We especially enjoyed working with the job foreman who kept things running smoothly and efficiently.

Our house was completed in seven months and we have been living in it for almost two months. We love our home and feel that it could not have been equaled by any other builder. Perhaps as important as the quality of the home is quality of the people who built our home. Rick Buchanan and the staff of Buchanan Construction were knowledgeable, professional, communicative, and extremely pleasant and easy to work with, all of which is reflected in the quality and beauty of our home.

After we closed on our house the first visitor to our new home was Rick. He wanted to check things over just one last time and to make sure we knew how to get in touch with him. We knew then that our home was only a reflection of the values of our builder. Thank you Rick, for your values and commitment to craftsmanship.

My wife Debbie and I hired Rick Buchanan to build our home in Flat Rock, NC, in 2007 after extensively interviewing several builders. It was an excellent decision because Rick has always been honest and true to his word. Plus he built a home for us that is as solid as a rock. We love the flat driveway and the stone retaining wall in front. The floors do not creak and everything still works even 5 years after we moved in. The oak floors are as beautiful today as they were the day we moved in and pretty much maintenance free. Overall we love the building...And we still consider Rachel and Rick our friends.

Wow! The house looks great in the pictures! With the help of the architect I had already chosen, I interviewed several builders. Rick Buchanan seemed to have all the qualities we wanted. In the middle of the project I came to value him more. His finish carpenters are phenomenal. In fact, all his people are very skilled. But maybe his most impressive attributes were a willingness to see my vision of the house, and use some people that I brought in from outside. He was never so possessive of the project that it made you wonder "whose house is this?" As we rushed to get in by Christmas, everyone went way above and beyond. This house is exactly what I saw in my mind's eye.

Buchanan Construction built our house from architectural plans we provided. We received a very detailed cost estimate which gave us confidence that the company knew its business. While we were living out-of-state during construction and visited only briefly and a handful of times, the project managers and workers completed the building of our house within the time committed, paying considerable attention to detail, and making a strong effort to solve construction problems as they arose (such as an unusual patio design requiring special engineering). The overall quality of their work was very solid. The home qualified for an outstanding Energy Star rating (64) and because of effort that Buchanan Construction put into its planning, the net cost of our Geo-Thermal heating/cooling system was the same (after credits) as a regular system. Our total costs were within 2% of budget, excluding the unexpected amount of rock needed to be dug to lay the foundation. This company has pleasant, professional personnel, both in its office and on the jobsite. We are very happy with our home!

Rick does great work, is prompt and knows the financial side of the business very well. I count Rick and his team as one of the most trusted Custom Home Building Companies in Western NC. I referred a customer to him and he constructed their dream home in the Cliffs of Glassy. He did a fine job balancing their budget needs with their dream list of features.

I appreciate the honesty and integrity that you have consistently displayed in all of our dealings together. It is very apparent that you want your customers to be pleased for the long term. You have always followed up and followed through on your commitments and promises to me.